FAQs

FREQUENTLY ASKED QUESTIONS

Here are answers to some of the questions that we get asked most frequently.

Does Journey Accept Payment from Medical Aids?
Yes we do! Journey is a facility that is registered with the Department of Health, the Department of Social Development and all major medical aid providers. If you’re unsure about your specific medical insurer, please don’t hesitate to call us and we’ll do the hard work for you.

Can I Work and/or Study During my Stay at Journey?
Of course! Journey is rehab centre made for the future. With our high-speed fibre WiFi, and regulated access to their devices, our clients can stay connected throughout their treatment.

What Types of Addicts Does Journey Treat?
Patients from all walks of life are accepted at Journey, regardless of their addiction or background. Our team is multicultural and trained to tackle addictive and behavioural disorders across the spectrum.

Are the Journey Premises Secure?
Journey employs a 24-hour security guard as well as a nurse, ensuring that our patients are always supervised. We are also registered with Beagle Watch and have full electric fencing around the premises.

Does Journey Only Treat Substance Abuse Patients?
Certainly not! At Journey, we specialise in offering a holistic mental health service. We treat patients for depression, anxiety and many other mental health problems.